Good afternoon All
You probably know by now that here at Straightforward Consultancy (SCL), we're always trying to see things from the customer's point of view in what can seem to be (is) a pretty complex and confusing industry, and most customers wouldn't really know where to start when challenging highly contentious matters such as fuel surcharges and many wouldn't know how their total freight cost is built up what with all the different line items, charges, acronyms and industry terminology.
So I feel it's for a company like SCL to speak up and of course we're in an ideal position to do that, as we're completely independent, and so we can speak freely.
I also sometimes feel that no one speaks up for the small-medium sized importers and exporters who don't have the luxury of in house experts, shipping manages, logistics managers and supply chain managers etc and this is where we fi in.
With that in mind, I decided to write an article for the national press and it's since been published by the industry leading publication, Lloyds Loading List/IFW which sends out a daily bulletin as well as publishing in print also.
Below is the link to the article and I hope you find it to be interesting.
http://www.lloydsloadinglist.com/freight-directory/adviceandinsight/Fuel-surcharges-–-a-level-playing-field/61748.htm
Kind Regards
Andy Cliff
DirectorStraightforward Consultancy LtdEmail : andy@straightforwardconsultancy.co.uk
Web : www.straightforwardconsultancy.co.uk
Blog : http://straightforwardconsultancy.blogspot.co.uk/
Twitter: @AndyCliffSCL
Linkedin: http://uk.linkedin.com/pub/andy-cliff/1a/43/72
Skype: andy.cliff1@skype.com
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