Friday, 12 June 2015

Freight forwarders websites and sales processes are dated and unsuited to changing needs of customers


How is that freight forwarders perform so poorly in this area? I have a theory, which is that freight forwarders really want to secure regular business, and one- off spot quotation requests are often seen as a poor return on their time and effort, but it doesn't excuse many of their websites which are dated and often fail to convey a compelling sales message or any real differentiation from their competitors even when they may have a strong USP.

Please read the below article from Loadstar which is a real eye-opener and would make a freight forwarding sales & marketing director hang their head in shame!


Kind Regards


Andy Cliff
Straightforward Consultancy Ltd – logistics simplified



Monday, 11 May 2015

Asia-Europe container freight rates bounce by 151% - time for a reality check!


Well, it had to happen, as rates on the Asia-Europe trade had been weakening ever since Chinese New Year, and container lines had been trying (in vain) to implement increases however the timing was poor as the market is traditionally soft between Chinese New Year and the beginning of the next year's Peak Season (say August onwards).

Anyway, rates bounced back in a big way last Friday, climbing USD 518 per TEU (Twenty Foot Equivalent Unit) and so now would be a good time to actually check what you are paying for your ocean freight from Asia....!

Our customers sit within our portfolio so we've already made agreements for the month of May and they can rest easy.

http://www.lloydsloadinglist.com/freight-directory/news/Relief-at-last-for-Asia-north-Europe-carriers/62742.htm?utm_source=Lloyd%27s+Loading+List+Daily+News+Bulletin&utm_campaign=69d4d71dae-Wed_30_July7_30_2014&utm_medium=email&utm_term=0_1a5c244239-69d4d71dae-256747097


Kind Regards


Andy Cliff 



Tuesday, 5 May 2015

UK haulage crisis deepens with importers and exporters expected to bear the brunt of cost hikes

Good afternoon All


Regular importers and exporters may already be aware of this issue but a perfect storm has been brewing over the past few years (recession - high fuel costs - low margins - low wages - driver training requirements) which is causing a real issue - containers can't be delivered without the human element!

This is meaning that freight forwarders are now imposing some pretty large increases (15-20%) to ensure that they ensure that they can maintain service levels and avoid making a loss on UK pick up or delivery costs.

Most Asia-UK ocean freight arrives into either Felixstowe or Southampton and container deliveries are already expensive, compared to average ocean freight port-port costs. We're being told that forwarders are imposing increases of between £ 100 and £ 150 per 20/40 from say FXT to Manchester. Time to take control of your costs and ensure your service works - at a fair price. Need help, just drop me a line!



Kind Regards



Andy Cliff
Director

Straightforward Consultancy Ltd
4, Beckett Drive
Winwick Park
Warrington
Cheshire
WA2 8XJ

Tel : 07934 443492
Email : andy@straightforwardconsultancy.co.uk
Web : www.straightforwardconsultancy.co.uk
Blog : http://straightforwardconsultancy.blogspot.co.uk/
Twitter: @AndyCliffSCL
Linkedin: https://www.linkedin.com/in/andycliffscl
Skype: andy.cliff1@skype.com

Thursday, 30 April 2015

Importing from Asia into the UK (which camp are you in?)

Asia importers into the UK, please do read this (this also applies if you import from the US, just to a lesser degree)

If you import from Asia by ocean freight (full container/FCL) you will probably be in one of three camps.

Camp 1. You have 1000+ containers per annum and negotiated a fixed rate deal (probably in December 2014) to cover January-June 2015 - or possibly January-December 2015 (year round rate). You may deal with a forwarder or could have done a deal direct with a shipping line. 

Camp 2. You import over 500 containers per annum but you agreed a short term rate (say quarterly) or possibly a monthly rate agreement. You deal directly with a forwarder and they update the rates when they expire.

Camp 3. You import anything from 50-500 containers per annum and you rely on your freight forwarder to keep the rates competitive, letting you know when the rates change or possibly, you just an understanding that they will be fair.

If you’re in Camp 1, you may now be regretting your decision to go for a fixed rate deal, which in previous years, worked out pretty well in a volatile market. Why? It gave you peace of mind and you knew where you stood. Sometimes the market rates were lower than your rate and sometimes they were higher (for example leading up to Chinese New Year, or in Peak Season (Aug-Nov) but overall it was competitive and low maintenance. However, rates have fallen and become very fluid and fixed rate deals are expensive.

If you’re in Camp 2, you’re probably thinking this is a good place to be, you have rate certainty but you’re not locked in for too long and if the market falls (and you have access to solid market information) you can re-negotiate to reflect that, although this can be time consuming and gathering market information to aid your negotiation can also be tedious and sometimes frustrating in a fast-changing market.

If you’re in Camp 3, well, you may not really understand the freight market, Customs procedures, freight terminology or how markets like Asia work (and why would you want to!) and your company is often very operational, having multiple responsibilities, working to satisfy your customers, and getting that order shipped. 

Many businesses are like that, flat-structured, very operational and having little time to reflect on whether they’re doing it the right way and not having the expertise either. These customers are the most likely to have no formal rate agreement against which they can check their freight costs/invoices or have little knowledge of the freight  market and how, from Asia in particular, rates can vary wildly from week to week, never mind month to month! 

So what does that mean? Well it means that you could be paying hundreds of dollars more for a container than necessary, which when the pound is so weak against the USD, makes even more of a difference to your landed cost. (The pound reached a 5 year low against the USD this month).

We specialize in supporting the customers who sit in Camp 3 and use our influence, buying power and market knowledge to not only achieve much better freight rates (our average cost saving is 30%), we also raise their profile as a customer, ensuring that they receive the sort of service normally reserved for larger corporate clients. 

We also have Customs expertise and help customers classify their goods much more accurately, often creating cost savings in import duty and putting in place a proper Customs compliance process for them as well. As an example, we recovered 
£ 26,000 of import duty from HMRC for one of our large customers who import from the US (Middleby UK) and this related to an apparently minor difference of 0.5% in duty – but these small variances can often make a big difference to landed costs.

And, best of all, we offer free consultations for customers and once engaged, work on a shared savings model, so we effectively provide our service for no cost, leaving the customer with a significant net saving, then able to use that money to invest in product development, sales or another area requiring

investment. All the savings are measured accurately per shipment and supported by detailed monthly reports.

Please do take a look at our website, our blog and the highly complimentary testimonials from our customers, and I should add that many customers have been on board with us since start up in 2010, so we’re clearly adding value year on year. Most customers say that they couldn’t really envisage going back to the way they ‘managed’ their freight and logistics before which really makes us feel valued, and also, a vital part of their business. A great feeling.

Kind Regards



Andy Cliff
Director

Straightforward Consultancy Ltd
4, Beckett Drive
Winwick Park
Warrington
Cheshire
WA2 8XJ

Tel : 07934 443492
Email : andy@straightforwardconsultancy.co.uk
Web :
www.straightforwardconsultancy.co.uk
Blog : http://straightforwardconsultancy.blogspot.co.uk/
Twitter: @AndyCliffSCL
Linkedin:
https://www.linkedin.com/in/andycliffscl


Friday, 17 April 2015

Containerships see an 8% drop in fuel efficiency in past 25 years - hard to believe but true!

Good afternoon All

I just spotted this article and thought it was worth sharing with you.

It seems that even though container ships are getting larger and larger (circa 20,000 TEU), and the lift costs naturally dropping (sorry, logistics jargon is hard to avoid! - the lift cost is the cost to move each container carried) the vessels themselves are actually 8% less fuel efficient than in 1990.

Seems odd to me, as you'd think that with clean diesel technology in our trucks and cars, that this same technology is being employed in ships and shipping lines are very concerned about fuel costs as you can imagine.

http://theloadstar.co.uk/new-mega-boxships-not-as-fuel-efficient-as-those-delivered-25-years-ago-claim/?utm_source=The+Loadstar+daily+email&utm_campaign=af2027e358-Loadstar_16_April4_16_2015&utm_medium=email&utm_term=0_c4570e43d4-af2027e358-125883633



Have a great weekend, the weather is dry and sunny here in Warrington and Spring is well upon us!

Kind Regards


Andy Cliff
Director
Straightforward Consultancy Ltd (SCL)
logistics simplified


Friday, 6 March 2015

Maersk abandons their Daily Maersk service


Good afternoon All

The worlds largest shipping line, Maersk, has abandoned their brave attempt at product innovation/differentiation, the Daily Maersk. The general idea behind this service, first launched in Sep-11 (hard to believe it was almost 4 years ago) was that European importers from Asia would pay a premium price for a service which claimed to depart daily and had uplift guarantees.

The problem was that it wasn't a daily service at all and so this seemed to devalue the product, and secondly rates from Asia fluctuate wildly and apart from certain times of the year (lead up to Chinese New Year) and from Aug-Oct, there is a lot of capacity, allied to the fact that shipping lines are investing in larger and larger vessels (say 8,000 TEU 10 years ago to 15,000 TEU and rising in 2014) so

1. the lines have the space
2. they need to fill it
3. importers don't see a need to pay a premium for products like Daily Maersk

I suppose it's proof, if ever it were needed, that if you do innovate, you need to put forward something which the market really needs, promote it well - and price it at the right level.


I think that another major reason for it's failure was that the product name was very attractive but when people explored further, they didn't feel it was such an innovation, and certainly not worth paying more, when they could achieve reliability and cost effectiveness via the other Asia-Europe carriers.

http://www.lloydsloadinglist.com/freight-directory/news/Premium-Daily-Maersk-service-abandoned/61956.htm?utm_source=Lloyd%27s+Loading+List+Daily+News+Bulletin&utm_campaign=7ab76e1f48-Wed_30_July7_30_2014&utm_medium=email&utm_term=0_1a5c244239-7ab76e1f48-256747097

Kind Regards


Andy

Andy Cliff
Director

Straightforward Consultancy Ltd
4, Beckett Drive
Winwick Park
Warrington
Cheshire
WA2 8XJ

Tel : 07934 443492
Email : andy@straightforwardconsultancy.co.uk
Web : www.straightforwardconsultancy.co.uk
Blog : http://straightforwardconsultancy.blogspot.co.uk/
Twitter: @AndyCliffSCL
Linkedin: https://www.linkedin.com/in/andycliffscl

Skype: andy.cliff1@skype.com

Tuesday, 24 February 2015

USA West Coast Port Dispute - Latest News

Good afternoon

Seems we finally have some positive news to report after months of disruption on the West Coast of the US - but it will take 2-3 months for ports like LA and Long Beach to get back to some sort of normality.

Below is an excerpt from a bulletin we've just received.


After 10 months of negotiations the International Longshore & Warehouse Association ILWU) and the Pacific Maritime Association (PMA) finally reached an agreement on a new five-year contract.  Although there appears to be lots of press about this matter there has not been any details released other than the new deal will include a new arbitration system.

But the important part is that the ILWU went back to work, full steam on Saturday, February 21, 2015.  It is undetermined how long it will take to clear up the congestion that has been created from the slowdown.  Although the agreement has been reached it still has to be ratified by its members, but all articles appear to indicate that ratification is expected.

It goes without saying that the slowdown and congestion has resulted in a significant economic impact that may be long lasting.   It took third parties like the National Retail Federation and other organizations to pressure Congress and the White House to finally send Labor Secretary Thomas Perez, last week to break the stalemate,  that the Federal Mediation and Conciliation Services (FMCS) was unable to resolve since the beginning of January.

Although the contract settlement is a positive note after months of slowdown, It remains to be seen how quickly things will clear up.  Drayage companies have already experienced seasoned drivers leaving the workforce resulting in a shortage of drivers.  Additionally, it is uncertain whether the equipment arrangements will improve or remain a sore point with truckers.

It appears that only time will tell.  For interested readers, we expect that details of the contract to be revealed after it has been ratified.  But one thing for sure, it is finally good to report that there is a light at the end of this tunnel. 



Kind Regards


Andy
Andy Cliff
Director

Straightforward Consultancy Ltd
4, Beckett Drive
Winwick Park
Warrington
Cheshire
WA2 8XJ

Tel : 07934 443492
Email : andy@straightforwardconsultancy.co.uk
Web :
www.straightforwardconsultancy.co.uk
Blog : http://straightforwardconsultancy.blogspot.co.uk/
Twitter: @AndyCliffSCL
Linkedin:
http://uk.linkedin.com/pub/andy-cliff/1a/43/72
Skype:
andy.cliff1@skype.com